1. Does the company own their
own short code? Or are they a reseller?
Mobile Marketing companies that own a short code,
a five or 6 digit easy to remember number, which allows
multiple features and is the standard within the industry.
BuzzPromoter owns several short codes, ensuring our
software has been approved and that we follow strict
anti-spam rules and regulations. “Resellers”
are companies that do not own their own short code
and “rent” them, as well as the software
from a company that owns it. This might not seem like
an important issue but when multiple resellers access
the same short code issues can arise such as messages
not being sent in a timely fashion and slow response
time to software glitches.
2. Does the company have current
satisfied customers?
A good company should easily be able to produce satisfied
customers, and the best way to show this satisfaction
is through client testimonials. BuzzPromoter has several
client testimonials from the entertainment industry
available on our website. We also can put you in touch
with some of our clients for reference upon request.
3. Will the company share
or resell database members?
Regulatory standards set by the FCC and the Mobile
Marketing Association do not permit this practice
to ensure that consumers do not receive spam and unsolicited
communication on their cell phones. BuzzPromoter is
a secure permission based system; only patrons who
opt-in to the database will receive messages, and
BuzzPromoter will never share or sell any client database.
4. Is the company approved
by major wireless carriers?
A mobile marketing company must be approved by wireless
carriers in order for mobile campaigns to reach as
many subscribers as possible. BuzzPromoter is approved
by all major wireless carriers, including AT&T,
Sprint, Verizon, and T-Mobile, as well as smaller
local carriers.
5. Does the company require
a long term contract?
Mobile marketing, as a new service, understandably
causes clients to be weary of long term contracts.
BuzzPromoter does not require monthly contracts because
we firmly believe that our service will earn long
term clients without the contract.
6. Does the company offer
comprehensive support?
Customer support separates successful and unsuccessful
companies, particularly with a new and unfamiliar
service. BuzzPromoter offers a toll free support number,
a direct support email, and account managers for all
of our clients to help whenever necessary.
7. How does the company build
a member database for their client’s bar or
nightclub?
The key to success in mobile marketing is a strong
member database, which is why BuzzPromoter is committed
to helping our clients build and maintain their databases
through marketing materials, customer reward programs,
and launch parties.
8. Does the company offer
customized marketing materials?
In order to grow a member database, bar and nightclub
patrons must be aware of the service and what it offers.
BuzzPromoter is the only mobile marketing company
that sends customized marketing materials to all clients
to continually display, reminding patrons to join
the club to receive event and promotion updates.
9. Does the company offer
a Customer Reward Program?
Customer Reward Programs serve as incentives for bar
and nightclub patrons to join and remain in an establishment’s
database. BuzzPromoter is the only mobile marketing
company that gives away multi-monthly prizes to new
and current database members, encouraging patrons
to become lasting members of their favorite bar, nightclub,
or entertainment establishment.
10. Does the company offer
Launch Parties?
Launching your program properly is a key to success.
BuzzPromoter offers launch parties to all of our new
clients nationwide. Our “BuzzPromoter Models”
come to your establishment and help your build your
database and create excitement about your Mobile campaign.
BuzzPromoter has done Launch parties all over the
country with phenomenal success! We have seen so much
success in our Launch Parties that we have now added
to the BuzzPromoter team Krystal Guthrie, our National
BuzzPromoter Spokes Model. Krystal has launched parties
all over the country, and she has proven time and
time again the immediate impact this service can bring
to any establishment.
